Returns & FAQ

Refunds & Returns Policy

We want you to enjoy a smooth and fulfilling reading experience with our ebooks. Since all ebooks are delivered digitally and are available instantly after purchase, we do not accept returns or general refunds once the file has been downloaded.

That said, we’re committed to making sure you receive what you paid for. If you face any access issues, corrupted files, or missing downloads, please reach out to us and we’ll help you quickly.

📩 Email us at tapasfilms@gmail.com with your order number and a brief description (or screenshot) of the issue.

Cancellations

  • Before Download: If you wish to cancel your ebook purchase, you may do so before downloading the file. Please email us right away with your order details.

  • After Download: Once an ebook has been downloaded, cancellations and refunds are not possible.

Refunds

Refunds are only available in the following cases:

  • You were charged but did not receive the ebook download link.

  • The file provided was corrupted or unreadable, and we are unable to replace it.

  • You accidentally purchased the same ebook more than once (duplicate order).

Refund Timelines:

  • PayPal: Refunds typically appear in your account within 24 business hours.

  • Credit/Debit Card: Refunds may take 7–10 business days, depending on your bank.

Locked or Bonus Content

If your order includes locked chapters, bonus files, or special content:

  • These are non-refundable once purchased.

  • If you’re having trouble accessing them, contact us at tapasfilms@gmail.com and we’ll resolve the issue.

Payments

We accept:

  • Credit/Debit Cards

  • PayPal

  • Google Pay

  • Apple Pay

  • Klarna/AfterPay (where available)

International Customers

All ebooks are delivered digitally, so there are no customs fees or shipping delays. Your download will be available instantly after purchase.

Our Commitment

Your reading experience matters to us. If anything goes wrong, rest assured we’ll do our best to fix it—whether that means sending you a fresh copy of your ebook or troubleshooting access issues.

📩 For all inquiries, write to us at tapasfilms@gmail.com.